These integrations are focused on enriching TOPdesk with technical and operational device information. The focus is on inventory, lifecycle management, and establishing consistent relationships within TOPdesk.
MPS Monitor → TOPdesk
MPS Monitor provides insight into print and document environments. The integration with TOPdesk is focused on retrieving management and lifecycle information.
We support the following:
| Available data | Toner levels per color, firmware version, available firmware updates |
| Relationship establishment | Linking via IP addresses is possible if recorded in TOPdesk |
| Automation | Relationships can be maintained automatically |
| Positioning | Inventory and management insight |
MPS Monitor is a platform for managing and monitoring print and document environments. It provides insight into toner levels, firmware versions, and available updates, and supports organizations in structured and predictable print management.
Zylex Nebula → TOPdesk
Zylex Nebula is used to record network and infrastructure information within TOPdesk.
We support the following:
Available data | Network components and basic technical information |
Usage | Enrichment of TOPdesk assets |
Positioning | Technical overview and management |
Zylex Nebula is a solution for network and infrastructure management. The tooling provides basic technical information about network components and supports the recording and management of infrastructure within ITSM processes.
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Ubiquiti UniFi → TOPdesk
Ubiquiti UniFi provides network and device information that is recorded in TOPdesk via the integration.
We support the following:
| Available data | MAC address, model, IP address, firmware version, update status |
| Status information | Online / offline status |
| Tickets | Triggers possible |
| Positioning | Network asset inventory and lifecycle management |
UniFi is a network platform for managing network equipment such as access points, switches, and gateways. The platform offers technical insight into devices, firmware status, and basic availability.
Why this is relevant for MSPs
| Standardization | One uniform way to inventory assets |
| Management burden | Less manual recording and tracking |
| Scalability | Suitable for rollout across multiple clients |
| Reliability | No dependence on unreliable real-time alerts |
| Expandability | Solid foundation for later automation |
These integrations make TOPdesk a central and reliable register for technical assets. For MSPs, this means control, scale, and a manageable basis for further automation!
