We bring control and cohesion to your service chain!
Our Service Automation Suite orchestrates processes and connects all your systems into a single flow for work, assets, and requests. SAS seamlessly connects to TOPdesk, making it the heart of orchestrated, scalable processes.
Is your organization struggling with fragmented tools and manual work without cohesion?
Systems connect poorly or not at all
Loose scripts, action sequences & workarounds
No chain management, a lot of tool frustration & limitations
No integrated toolkit
We connect what is now isolated.
Process first. Automation follows.
Simply more grip, less hassle.
A completely EU product for a EU market!
Then we have the solution !
Automation only works when your processes connect.
That's exactly what our Service Automation Suite (SAS) does: one
coherent
chain between HR, IT, Security, Finance and the rest of your organization. Without migrations or complex projects.
SAS puts orchestration central and makes TOPdesk the administration and management platform. With a strong focus on the Dutch/EU market, with less manual work, more grip and future-proof processes as a result.
We do that with SAS!
Service Automation Suite - Our solutions combine technology and expertise with a powerful iPaaS base: Qixium, one cloud platform that allows you to automatically connect data, systems and processes. This is how we support you in automating and optimizing (IT) processes, simply, scalably and without separate tools!
Process-oriented,
not tool-driven
SAS streamlines processes across departments. From request to processing, without the IT domain having to carry everything.
Full control,
your way
You choose: do it yourself, optimize together or be completely unburdened. SAS adapts to your pace and maturity.
Smart integrations without complexity
Use our toolkit: Connect with TOPdesk, AFAS, Visma, Entra ID and much more. Reliable, scalable and without custom stress.
Made for today's reality
NIS2, BIO, DORA and ISO 27001 are no longer a burden. TOPdesk in combination with SAS supports you with compliance and audit trails without extra work!
News. We have it.
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Our customers have their say
Your route.
We move with you!
Our Service Automation Suite helps organizations grow smartly without losing control. Whether you optimize yourself, develop together or want to be completely unburdened with GroeIT, Qixium and QaaS, you choose the route that suits your IT organization. All in one suite. Especially for TOPdesk-driven IT!
Tell me more about....
Qixium
Support
Functional Management
This is how you get more out of TOPdesk!
In the Netherlands, more than 100 organizations already use the Service Automation Suite in a way that suits their own TOPdesk working method, systems and maturity. Think of on-boarding new employees, managing assets or handling change requests. Search for a term below, or view all our TOPdesk solutions!
Discuss your case with us!
Leave your details and we will contact you as soon as possible!
Collaboration is in our DNA!
We believe that you only really deliver value if you build together with customers, partners and domains. Our strength lies in connecting systems and people, so that IT does not stand alone but supports the organization. We use our domain knowledge broadly to help customers improve collaboration between departments and processes. This way we make automation not only technically possible, but also organizationally effective. You can find our partners below!
Core Partners
Thanks to extra attention and standard links, supplemented with proven practical knowledge, we ensure fast implementations and reliable operation!
We have been working intensively with TOPdesk for over 20 years! As a TOPdesk GOLD partner, we not only know the platform inside and out, but we also speak the same language when it comes to processes, service management and change approach.
Thanks to this combination, we are not a supplier, but a necessary extension of TOPdesk. We ensure that TOPdesk not only runs, but also structurally delivers (more) value!
Implementation Partners
Our implementation partners ensure successful implementation, knowledge retention and strategic advice regarding SAS and help you with your Growth!
Cegeka is a partner that shares our vision on integration, control and continuity. With their strong position in sectors such as healthcare and government, they bring in-depth domain knowledge and operational strength. We are proud of the collaboration with Cegeka, together we make digital transformation simple, scalable and future-proof!
Solution Partners
Thanks to extra attention and standard links, supplemented with proven practical knowledge, we ensure fast implementations and reliable operation!
Integrations
An integration in Qixium means: get started right away! Thanks to our modular integration platform, we realize most links within 2 to 4 weeks. Can it be faster? Certainly! With the support of our technical team, you can often be live within 2 weeks!
Combine!
Below is a selection of Microsoft / TOPdesk Scenarios that you can realize with SAS!
Microsoft Intune → TOPdesk | Asset Management & Compliance
Manage devices, compliance and software status in Intune and synchronize this data with TOPdesk. Automatically register new assets, link them to people or locations and detect compliance deviations (e.g. outdated OS versions or missing encryption) as a change or incident in TOPdesk.
Microsoft Entra ID Protection → TOPdesk | Security Incident Management
Identify risky users or logins (e.g. login from a foreign country, brute-force attack) via Entra ID Protection. Automatically issue a security notification in TOPdesk, linked to the correct user or asset, and trigger a workflow for follow-up or investigation.
Microsoft Entra ID + Entra ID Governance → TOPdesk | User Management & Lifecycle
Manage users, groups and departments centrally in Entra ID. Synchronize data to TOPdesk and record relationships between people, teams, rights and assets. Use access overviews and entitlement reviews to signal or activate corrections in TOPdesk via forms.
Microsoft Exchange Online → TOPdesk | Forms & Resource Bookings
Synchronize calendar space meeting from Exchange Online with resource bookings in TOPdesk. Automate reservations of spaces, vehicles.
Microsoft Graph API + PowerShell → TOPdesk | License Management & Automations
Compare Microsoft licenses (via Graph API) with what is registered or rolled out in TOPdesk. Detect deviations between assigned Azure groups and actual software access. Automate corrections or report incidents in the event of exceedances via PowerShell scripts, fully integrated in SAS.
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TOPdesk SSP → Microsoft Intune | Block or wipe device
Allow end users to indicate via a form or incident in the Self Service Portal (SSP) that their laptop or telephone has been lost or stolen. Immediately start an automated action to remotely block or wipe the device via Microsoft Intune | Remote actions.
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TOPdesk SSP → Microsoft Entra ID | Block user or reset password
Secure accounts in the event of security incidents or when employees leave. A user is automatically blocked or the password is reset via a notification form in TOPdesk via Microsoft Entra ID | User Management.
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TOPdesk Change Form → Microsoft Entra ID Governance | Adjust or remove rights
Use change management in TOPdesk to initiate authorization requests. After approval, rights are automatically granted or removed in Microsoft Entra ID via Entitlement Management. Perfect for onboarding and offboarding processes!
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TOPdesk Incident → Microsoft Defender for Endpoint | Isolate an infected device
In the event of suspected malware, an incident in TOPdesk can lead to the automatic isolation of the device in question via Microsoft Defender for Endpoint, so that further spread is prevented.
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TOPdesk SSP → PowerShell / Graph API | Customer-specific actions
Use Powershell (and your own scripts) to start specific Microsoft actions, such as license control, adjusting group memberships or moving accounts, executed via PowerShell scripts or Microsoft Graph API from Qixium!
It’s not about the question whether we can connect, but how quickly we can start. Curious about what we already support? View the current list at help.qixium.net and search for the desired integration!
Stay informed?
We will keep you informed monthly about what we are doing, such as customer cases, tips & tricks regarding the market in which we work, our product, relevant information about integrations & links and of course about our Qixium platform! Sign up now!
(NOTE: Check your SPAM folder, the confirmation to subscribe often ends up here.)
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Ready to optimize your
TOPdesk processes with us?
You can start within 5 minutes!
