Managed Service Providers work daily with a high frequency on customer tickets, changes, and projects. Time registration and chargeback are crucial, but in practice often fragmented across systems such as TOPdesk and Exact Online. The Exact Connector within the Service Automation Suite (SAS) brings structure and peace of mind.
With this connector, registered hours and relevant service data are automatically and controllably sent to Exact Online. No more exports, no more manual corrections, and no more differences in interpretation between operations and finance. What is recorded in the service organization directly forms the basis for invoicing.
For MSPs, the added value lies in scalability and predictability. Qixium ensures that data is first validated and enriched before it reaches Exact. Think of customer mapping, contract agreements, cost centers, or project structures. This ensures that the administration always matches the agreements made with customers.
The Exact Connector fits in both small MSP environments and larger organizations with multiple customers, contract forms, and invoicing models. The same flow can be reused, adjusted, and expanded without customization per customer.
Concrete benefits for MSPs:
Component | Effect |
|---|---|
Time registration | Direct from service to invoicing |
Administration | Less manual processing |
Invoicing | Faster, more consistent, and predictable |
Scalability | Growth without extra administrative pressure |
The Exact Connector supports MSPs who want to maintain control over margins, accelerate invoicing, and professionally organize their services. It is a logical building block for MSPs who take service automation seriously and want to make their operation future-proof!
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