Arts en Zorg Groep automates JML with SAS
New employees who can start immediately on their first working day, without waiting for accounts or access rights?
For Arts en Zorg Groep, this has been the new reality since the implementation of the JML solution within the Qixium Service Automation Suite (SAS).
The challenge
The Joiner, Mover, Leaver (JML) process was largely manual. Different teams performed separate steps, leading to delays, susceptibility to errors, and limited insight into progress.
The requirement: one integrated, demonstrable, and efficient process with TOPdesk as the central hub.
The solution
A phased approach was chosen together with Scope4mation.
Through an integration between AFAS (HR) and TOPdesk Change Management, HR mutations are now automatically translated into activities in TOPdesk. Accounts, access, and assets are centrally managed and tracked.
Result:
Fewer manual actions
Better data quality
Full insight into status and progress
Faster employee onboarding
“We are satisfied with the collaboration and the outcome. It was possible to switch quickly and flexibly.”
— Thomas Greuter, Application Manager Arts en Zorg Groep
The impact
After phase 1, Arts en Zorg Groep is immediately seeing the benefits:
More control over the JML process
Higher efficiency between departments
Reliable account and rights management
Shorter lead times
In the coming period, the process will be further expanded, including automated asset management.
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