Get a grip on processes, less hassle!
The Service Automation Suite (SAS) is our platform that allows you to easily connect, automate, and gain insight into all IT and business processes. SAS is built on Qixium iPaaS and forms the foundation for smart and scalable service automation!
Service Automation Suite
The platform that gives you control over all your IT and business processes. With SAS, you connect systems, automate recurring tasks, and gain real-time insight.
Our strength:
One platform for all service and process flows
Qixium iPaaS as the engine: secure, scalable, and flexible
Less manual work, more control and speed
Practical: we start with your processes and build step by step
This is how you make processes simpler, clearer, and keep them future-proof!
QIXIUM iPAAS (Platform Core)
The foundation of the Service Automation Suite. Qixium iPaaS ensures secure and structured connections between all your systems.
MODEL
Ensures secure and structured data connections (Data Flow Composer), validations, and integrations between systems. You draw your own flow, we take care of the technology!
AUTOMATE
Automatically activates actions, notifications, and updates based on pre-set triggers. This minimizes manual work and speeds up every workflow.
VISUALIZE
Provides real-time insight into notifications, processes, and performance. Makes progress directly measurable and supports decision-making.
MODULES
The goal of the Service Automation Suite is simple: to get your IT administration in order. TOPdesk often forms the starting point; our modules complement this with smart automation and integrations. And do you use other systems? We can easily connect those within the same platform as well.
WORKFLOWS
With Workflows, you can finally set up change management the way it should be. Structured, linked, and fully aligned with your processes.
Including automations, feedback, and forms.
And even combinable with external parties such as Validsign for approvals and signatures.
ASSETS
Finally, you'll really get your asset management in order.
Full insight into hardware, software, and licenses, always up-to-date and directly linked with TOPdesk and other data sources.
Where TOPdesk works with basic imports, connectors are a standard part of our platform – at no extra cost!
AUTOMATIONS
Each automation can be linked to any module and become part of your processes.
With Automations, you can combine and process data the way you want. Read your Azure AD, add HR data, compare with TOPdesk, and have actions follow automatically. For example, an email with results, or a notification to do something with it.
FORMS
With Forms, you make intake and interaction dynamic and efficient. Data ends up directly in TOPdesk or other systems.
Where you build forms separately in TOPdesk, you can link them directly to our free connectors.
This way, you only ask the questions that are necessary, choose from current options (such as available laptops), and automatically add assets based on HR or TOPdesk data!
TICKETS
With Tickets and the Collaboration Hub, you can extend TOPdesk to true service automation, while using TOPdesk where it excels.
Notifications and changes are not only registered but also synchronized with other systems and environments.
This way, you keep communication and follow-up consistent everywhere, without a spaghetti of action sequences. One chain, one overview, fully integrated!
BOOKINGS
With Bookings (Outlook Room Booker, ORB), you can intelligently and correctly synchronize Outlook room appointments with TOPdesk's Reservation Management.
Reservations are updated from both the user and the room, taking into account
What is normally complex and error-prone, we have made simple and reliable!
Are you ready?
Ready to optimize your
your TOPdesk processes with us?
You can start within 5 minutes!
