Strukton is a European infrastructure company that has been working for over 100 years on safe, sustainable, and accessible infrastructures, such as railways, roads, and energy facilities.
New employees who immediately have the correct access, resources, and rights upon joining. Job changes where only what is truly necessary moves along. And outflow where it is demonstrably recorded what stops, when, and why. For Strukton, this is no longer a matter of trust, but of control and insight.
With the implementation of the IDU solution within the Service Automation Suite, Strukton has gained control over inflow, throughput, and outflow. Access, rights, and resources are no longer managed manually, but assigned based on established processes. It is always clear who has what, why it is set up that way, and since when this applies.
Strukton was explicitly not looking for a classic IAM solution that primarily automates, but an approach that connects direction, execution, and systems. TOPdesk functions as a central point of control, while the Service Automation Suite ensures coherence, structure, and insight into the entire IDU process. Deviations become visible, so that targeted adjustments can be made.
For us, this is not about automating for the sake of automation, but about control. Control over who has access to which resources, why, and at what time. With this approach, we finally have overview and control over the entire process.
Ard van Spelde, Strukton Business Support
Are you also curious about how Strukton gained control over inflow, throughput, and outflow, and what this has concretely delivered for security, compliance, and manageability?
